Privacy Policy
Big Talk Productions Limited (“Big Talk Productions”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you visit our website, communicate with us, purchase or access our digital products, request our services, or otherwise interact with us.
Big Talk Productions operates from:
66 Ogunfowodu Street, Escobar, Ogijo, Ogun State, Nigeria
Email: [email protected]
Phone: 09118376916
This Policy is intended to be read alongside our Terms of Service and Data Policy.
1. Information We Collect
Depending on how you interact with us, we may collect information such as:
Information you provide directly
This may include:
- Full name
- Email address
- Telephone number
- Business or organisation name
- Billing or transaction information
- Delivery information where applicable
- Project requirements and communications
- Information submitted through contact or enquiry forms
- Information you provide when purchasing or requesting a service
- Information contained in files, documents, images, audio, video, or other materials you voluntarily provide to us
Information collected automatically
When you use our website, we may automatically receive limited technical information such as:
- IP address
- Browser type
- Device type
- Operating system
- Website pages visited
- Referring pages
- Approximate location derived from technical information
- Date and time of visits
- Website interaction and usage information
We may collect this information through cookies, analytics tools, server logs, or similar technologies.
2. How We Use Personal Data
We may process personal data for legitimate and specified purposes, including to:
- Respond to enquiries and requests
- Provide our products and services
- Process orders and transactions
- Communicate with customers and prospective customers
- Prepare and manage projects
- Deliver digital products
- Provide customer support
- Maintain business and financial records
- Improve our website, products, services, and customer experience
- Understand website usage and performance
- Prevent fraud, abuse, unauthorised access, and other unlawful activity
- Protect our systems, property, personnel, customers, and users
- Meet legal, regulatory, accounting, and reporting obligations
- Send marketing communications where permitted and, where required, with your consent
- Exercise or defend our legal rights
We will not knowingly collect or use personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.
3. Lawful Basis for Processing
Where applicable, we process personal data on one or more lawful bases recognised under Nigerian data-protection law, including:
- Your consent
- Performance of a contract or steps taken at your request before entering into a contract
- Compliance with a legal obligation
- Protection of vital interests
- Performance of a task carried out in the public interest, where applicable
- Legitimate interests, where permitted by law and where those interests are not overridden by your rights and freedoms
Where processing is based on consent, you may withdraw your consent, subject to applicable legal limitations.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Enable essential website functions
- Remember preferences
- Understand website traffic and usage
- Improve website performance
- Support security
- Measure marketing or advertising performance, where applicable
Where required, we will provide appropriate cookie choices or notices.
You may also control cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.
5. Sharing Personal Data
We do not sell personal data as a business practice.
We may disclose personal data where reasonably necessary to operate our business, including to:
- Payment processors
- Website hosting providers
- Cloud storage providers
- Analytics and technology providers
- Communication and email service providers
- Professional advisers
- Contractors and service providers
- Regulators, government authorities, courts, or law-enforcement bodies where legally required
- Other parties where you have authorised or requested disclosure
Where third parties process personal data on our behalf, we will take appropriate steps to require appropriate confidentiality, security, and data-protection safeguards.
6. International Data Transfers
Some technology, hosting, payment, communications, analytics, or other service providers we use may process information outside Nigeria.
Where personal data is transferred internationally, Big Talk Productions will take appropriate steps required by applicable Nigerian data-protection law to ensure that the transfer and subsequent processing are adequately protected.
7. Data Security
We take reasonable technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, loss, destruction, or unlawful processing.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You should also take reasonable precautions when submitting information online, including protecting your passwords and account credentials.
8. Data Retention
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including to:
- Provide products or services
- Maintain business records
- Meet contractual obligations
- Comply with legal, accounting, tax, or regulatory requirements
- Resolve disputes
- Establish, exercise, or defend legal claims
- Protect our legitimate business interests
When personal data is no longer required, we will take reasonable steps to securely delete, anonymise, or otherwise dispose of it.
9. Your Privacy Rights
Subject to applicable law, you may have rights including the right to:
- Be informed about how your personal data is processed
- Request access to personal data we hold about you
- Request correction of inaccurate or incomplete personal data
- Object to certain processing
- Request restriction of processing in appropriate circumstances
- Request deletion or erasure where applicable
- Request portability of your personal data where applicable
- Withdraw consent where processing is based on consent
- Object to certain direct marketing
- Seek human intervention where applicable in relation to qualifying automated decision-making
- Lodge a complaint with the relevant data-protection supervisory authority
To exercise a privacy right, contact us using the details below.
10. Marketing Communications
Where permitted by law, we may send information about our products, services, projects, offers, or developments.
You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism provided or by contacting us.
Unsubscribing from marketing communications does not prevent us from sending essential transactional, administrative, security, or service-related communications.
11. Children’s Privacy
Our website and services are not intentionally directed at children where the collection of personal data would require parental or guardian involvement.
We do not knowingly collect personal data from children in circumstances where such collection is prohibited by applicable law.
If you believe a child has provided personal data to us improperly, please contact us.
12. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their respective privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our operations, technology, legal requirements, or services.
The updated version will be published on our website with a revised “Last Updated” date.
14. Contact Us
For questions, requests, complaints, or concerns relating to this Privacy Policy or the processing of your personal data, contact:
Big Talk Productions Limited
66 Ogunfowodu Street, Escobar, Ogijo, Ogun State, Nigeria
Email: [email protected]
Phone: 09118376916
We will consider and respond to legitimate privacy requests within the timeframe required by applicable law.
15. Supervisory Authority
Where you believe your data-protection rights have not been adequately addressed, you may have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC), subject to applicable procedures.
Big Talk Productions Limited is committed to handling personal data fairly, transparently, securely, and responsibly.